Terms of Service

1. Agreement to Terms

By accessing and using the website mercantilo.online and purchasing products or services offered by Mercantilo ("we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our website or purchase our products.

2. Description of Services

Mercantilo provides digital educational products and services related to e-commerce, including but not limited to:

• Online courses and video training programs
• Digital downloads and educational materials
• Coaching and mentorship programs
• Access to private communities and forums
• Live training sessions and webinars

All products are delivered digitally. No physical products are shipped.

3. Account Registration

To access certain products and services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your login credentials secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access

We reserve the right to suspend or terminate accounts that violate these terms.

4. Purchases and Payment

By making a purchase on our website, you agree that:

• You are authorized to use the payment method provided
• All payment information you provide is accurate and complete
• You will pay all charges at the prices in effect when incurred
• Prices are subject to change without prior notice

All payments are processed through secure third-party payment processors. Prices are displayed in the currency indicated at checkout. You are responsible for any applicable taxes.

5. Digital Product Access

Upon successful payment, you will receive access to your purchased digital products. Access details will be delivered via email or through your account dashboard. Please note:

• Access is granted to the individual purchaser only
• Login credentials are non-transferable
• Sharing access with others is strictly prohibited
• We reserve the right to revoke access for violations

6. Intellectual Property

All content provided through our website and products, including but not limited to text, graphics, videos, audio, course materials, templates, and software, is the intellectual property of Mercantilo and is protected by copyright and other intellectual property laws.

You may not:

• Copy, reproduce, or distribute any content without written permission
• Modify, create derivative works from, or reverse-engineer our products
• Record, screenshot, or capture course videos or live sessions
• Share, resell, or redistribute purchased materials
• Use our content for commercial purposes beyond personal education

7. User Conduct

When using our website and community features, you agree not to:

• Post or share offensive, abusive, or harmful content
• Harass, bully, or intimidate other members
• Spam or engage in unsolicited promotion
• Impersonate any person or entity
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape or collect data from our website

8. Disclaimer of Warranties

Our website and products are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that:

• Our website will be available at all times without interruption
• The content will be error-free or completely accurate
• You will achieve any specific results from using our products

Individual results depend on many factors, including your effort, business acumen, and market conditions. See our Earnings Disclaimer for more details.

9. Limitation of Liability

To the maximum extent permitted by law, Mercantilo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability shall not exceed the amount you paid for the specific product or service giving rise to the claim.

10. Refund Policy

Our refund policy is outlined separately in our Refund Policy page. By making a purchase, you acknowledge that you have read and agree to our refund terms.

11. Termination

We reserve the right to terminate or suspend your access to our website and services at our sole discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.

12. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with applicable laws. Any disputes arising from these terms shall be resolved through appropriate legal channels.

14. Contact Us

If you have any questions about these Terms of Service, please contact us through our website at mercantilo.online.